As we approach the Christmas season, we want to make sure our communication with you is seamless, efficient, and tailored to your preferences. We understand that each landlord has unique needs when it comes to receiving updates, handling maintenance requests, and staying informed about their property. Here’s how we can work together to keep you informed in the way that suits you best.

Tailoring Our Communication to Your Needs

To ensure you’re always in the loop, please let us know how you prefer to receive important updates about your property. Whether it’s via email, phone, or text message, our goal is to deliver information in the way that’s most convenient and effective for you. For landlords who prefer detailed reports and updates, we can set up regular communication to keep you apprised of property and tenant status. Alternatively, if you prefer only essential updates, we can streamline our communications to fit that need as well.

Regular Updates and Reporting

As your property manager, we provide regular updates to give you peace of mind about the status of your property. These updates include rental payments, maintenance requests, tenant communications, and any upcoming compliance requirements. Let us know how often you’d like to receive these updates so we can create a communication plan that works for you.

Handling Urgent Situations

For urgent matters, such as maintenance issues requiring immediate attention, we want to make sure you receive notifications promptly. In these cases, please confirm your preferred method of communication (phone call or text message) to ensure there is no delay in handling urgent situations.

Holiday Period Contact and Availability

With the holiday season fast approaching, we want to reassure you that our team is still here to support you. If you have specific holiday plans or periods when you may be unavailable, please let us know, and we can work together to set up any additional support or temporary communication arrangements.

Your Feedback is Important

We’re committed to continuous improvement, and your feedback on how we communicate is invaluable. If there are areas where we can enhance our service or if you have any specific preferences we’re not currently meeting, please reach out.

Our aim is to make managing your property as smooth and stress-free as possible, especially during the busy holiday period. By tailoring our communication to meet your needs, we can ensure that you feel fully supported every step of the way.

Please feel free to reach out with any questions or updates regarding your communication preferences.