Dual Flush Toilets

As we look ahead to the upcoming year, we want to remind you of important changes regarding water efficiency measures for rental properties. These adjustments aim to promote sustainability and ensure that our properties are compliant with evolving regulations.

Key Points to Note:

1. Water Usage Charges:
   • To pass on water usage charges to tenants, your property must be separately metered and meet specific water efficiency measures.
   • The charges should not exceed the amount payable by you as the landlord, according to the water supplier’s bill or other evidence.
2. Regular Checks and Maintenance:
   • Initial Checks: At the start of every tenancy, all taps and toilets must be checked to ensure there are no leaks.
   • Ongoing Maintenance: Whenever any water efficiency measures are installed, repaired, or upgraded, taps and toilets must be re-checked and any leaks fixed. This requirement applies to all existing and new tenancy agreements from 23 March 2020.
3. Upcoming Compliance Date – March 2025:
   • Dual Flush Toilets: By 23 March 2025, all toilets in rental properties must be dual flush with a minimum three-star rating according to the Commonwealth Water Efficiency Labelling and Standards (WELS) scheme.
   • The WELS scheme provides a rating system to help consumers make informed choices about the water efficiency of products they purchase.

Action Steps for Landlords:

• Plan Ahead: If you intend to replace or upgrade existing toilets in your property, consider installing dual flush toilets with at least a three-star WELS rating.
• Regular Inspections: Incorporate regular checks of taps and toilets into your maintenance routine to ensure compliance with water efficiency measures.
• Stay Informed: Keep abreast of the WELS scheme ratings to make informed decisions about water-efficient products for your property.

These changes not only help in conserving water but also ensure that your property meets the regulatory standards, thereby avoiding potential penalties and enhancing the value and appeal of your rental property.

We appreciate your attention to these important updates and your ongoing commitment to maintaining high standards in property management. Should you have any questions or need further clarification, please do not hesitate to reach out to our office.

We are excited to announce the launch of our new service, Tapi – The Property Care Platform, designed to revolutionise the way we handle property maintenance and repairs. With Tapi, we bring you a proactive approach to property management, ensuring a seamless and quality experience from day one until you decide to sell.

Why Tapi is a Game Changer for Landlords

Proactive Maintenance: Unlike traditional methods where maintenance is performed reactively, Tapi enables property managers to anticipate and address issues before they become major problems. This proactive approach not only saves time and money but also enhances the overall quality of your property.

24/7 Tenant Concierge Service: Tapi offers around-the-clock support for tenants, making it easier than ever for them to report and manage maintenance issues. Featured now on our website is a chatbot that helps tenants troubleshoot problems before they even need to request a repair.

Real-Time Maintenance Logging with QR Codes: We are installing QR codes in all managed properties. Tenants can simply scan these codes to log maintenance requests in real time, streamlining the process and ensuring issues are addressed promptly.

Key Features of Tapi

• Depreciable Life and Value: Track the depreciable life and value of assets within your property, helping you make informed decisions about repairs and replacements.
• Warranty Tracking: Keep tabs on warranty periods for appliances and systems, ensuring you can take full advantage of warranty services when needed.
• History of Work: Access a comprehensive history of all maintenance work performed on your property, providing transparency and detailed records.
• Manuals: Store and retrieve manuals for appliances and systems within the home, making it easier for tenants and maintenance personnel to understand and operate them.

Benefits for Landlords

• Enhanced Property Value: Proactive maintenance helps maintain and even increase the value of your property.
• Increased Tenant Satisfaction: With 24/7 support and easy maintenance logging, tenants are more likely to be satisfied with their living experience.
• Efficient Decision Making: The detailed asset map and work history enable better, data-driven decisions regarding property upkeep and investments.

At PRD Wagga we are committed to providing you with the best property management experience possible. Tapi is the latest tool in our arsenal to ensure your property is well-maintained, tenants are happy, and your investment is protected.

For more information or to discuss how Tapi can benefit your property, please don’t hesitate to contact us.