Whether you are renovating before a sale, fixing up an investment property or building an extension, choosing the right builder or tradesperson is one of the most important decisions in the project. Good tradespeople can be in demand in a regional city like Wagga Wagga, which makes it tempting to say yes to the first person who is available. A little care at the start can prevent costly problems later. This guide is general information only, so check current requirements with NSW Fair Trading.
Check the Licence
In NSW, many types of residential building and trade work require a licence, particularly above certain value thresholds. Electricians, plumbers, gas fitters, builders and others have specific licensing rules. NSW Fair Trading has a free online licence check, where you can confirm that a licence is current, what work it covers and whether there are any conditions. Ask to see the licence number, and check it yourself.
Ask About Insurance
For larger residential building jobs, a licensed builder generally must have home building compensation cover in place before work starts or before taking a deposit. This protects you if the builder dies, disappears or becomes insolvent. Ask to see the certificate of insurance, and check the details match the job. Also ask about public liability and workers compensation insurance.
Get More Than One Quote
Comparing at least two or three written quotes gives you a feel for the market, but do not choose on price alone. Check what is included, what is excluded, how variations are handled and how long the work is expected to take. A quote that is much lower than the rest may leave out important items, and may signal problems later.
Ask for References and Look at Past Work
Ask for recent references, ideally from projects in Wagga Wagga that are similar to yours, and if possible inspect finished work. Talking to a past client can tell you more about communication, tidiness and reliability than a polished website.
Use a Written Contract
For building work over a certain value, NSW law requires a written contract with specific details. Even for smaller jobs, a written agreement is wise. It should cover the scope of work, materials, price, payment schedule, start and completion dates, how changes will be handled and who is responsible for approvals. Read it carefully, and consider having a solicitor review larger contracts.
Be Careful With Deposits and Payments
There are limits on how much a builder can ask for as a deposit for larger jobs, and payments should generally be tied to stages of work completed rather than paid upfront. Be wary of anyone who asks for large payments in cash, or for payment well ahead of the work.
Check Approvals
Some work needs council approval or a private certifier. Ask the builder who is responsible for arranging them, and make sure approvals are in place before work begins. Unapproved work can cause trouble when you come to sell, so it is worth getting right.
Communicate Clearly
Agree how and how often you will communicate, who your main contact is and how you will approve changes. Keep records, such as emails, photos and receipts. Most disputes begin with unclear expectations.
Warning Signs
- Pressure to sign or pay quickly
- Reluctance to provide licence or insurance details
- Vague quotes with no detail
- Requests for large upfront payments
- No written contract
- Poor reviews or no references
If Something Goes Wrong
If a problem arises, raise it promptly and in writing. NSW Fair Trading offers a free dispute resolution service for building matters, and the NSW Civil and Administrative Tribunal can hear disputes if they cannot be resolved. Early action usually leads to better outcomes.
Frequently Asked Questions
How do I check if a builder is licensed? Use the free licence check on the NSW Fair Trading website, and confirm the licence is current and covers the work you need.
Do I need a written contract for a small job? Legal requirements depend on the value of the work, but a written agreement is a good idea even for smaller jobs.
How much deposit is reasonable? There are legal limits for larger building jobs, and payments should generally be linked to stages of completed work. Check current limits with NSW Fair Trading.
Who arranges council approval? This should be agreed in your contract. Ask the builder and confirm in writing.
What if the work is defective? Raise it in writing as soon as you notice it, and contact NSW Fair Trading for dispute resolution if you cannot resolve it directly.
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This article is general information only. Please confirm current licensing, contract and deposit requirements with NSW Fair Trading.
