Once your application has been received and completed in full with supporting documents, you will be issued with an application identification number. As the application is being processed you will be updated via text message to your nominated mobile number. If you need to enquire further, please use the application identification number supplied.
TENANT DATABASE CHECKS
Our office is a member of TICA, which is a National Tenant Database Agency. When processing your application form, our office will conduct the necessary tenant checks with this company.
SECURING THE PROPERTY
Once our office has communicated to you that the application has been approved, you will be required to pay a holding fee equal to one week's rent plus one week's rent in advance to secure the property. Please note that this must be paid in cleared funds. Payment of two week's rent can be made via Money Order, Bank Cheque, Eftpos or Credit Card (fees apply). During your tenancy rent will be accepted via direct debit. Personal cheques will not be accepted when paying monies. The property will not be secured for you until this money has been received.
ONCE YOUR APPLICATION HAS BEEN APPROVED, THE PROPERTY WILL NOT BE SECURED UNTIL THE APPLICANT HAS PAID A HOLDING FEE EQUAL TO ONE WEEK'S RENT, PLUS ONE WEEKS RENT IN ADVANCE IN CLEARED FUNDS. THIS MUST BE RECEIVED WITHIN 48 HOURS AFTER THE APPLICATION HAS BEEN APPROVED
PAYMENT OF BOND
Prior to taking possession of the property, we require four week's bond. This office does not accept full bond transfers and does not transfer Department of Housing Bonds. If you are relying on a bond transfer, please discuss this with our office prior to signing the Tenancy Agreement. Payment of the bond will only be received via Money Order or Bank cheque made payable to Rental Bond Board. All monies must be paid in cleared funds prior to collecting the keys.
SIGNING OF DOCUMENTS
All approved tenants listed on the Tenancy Agreement (excluding additional occupants not required to sign the Agreement) must be present to sign the Tenancy Agreement and other associated documents prior to collecting the keys. The keys will not be released unless all tenants have signed the Tenancy Agreement, shown photo identification and paid all monies in cleared funds and in full.
A member of our team will contact you to organise an appointment time to sign these documents. You should allow up to an hour for this appointment to enable the Property Manager to discuss all obligations associated with signing the agreement as well as our expectations during the tenancy.
The documents that will be reviewed include: the Tenancy Agreement and any additional terms to the agreement, Tenant Information Statement, Condition Report, Bond Form, Body Corporate By-Laws (if applicable) and a Renting Guide Fact Sheet. It is important that you read and understand this documentation, including any additional terms prior to entering into the Tenancy Agreement.
If our office has approved pets at the property you will be required to sign a Pet Additional Terms Agreement.
It is our company policy that no smoking is permitted inside the property due to health and safety and fire risks.
ELECTRICITY CONNECTION/ TELEPHONE CONNECTION
Please refer to section 'D' of this form.
If your application is unsuccessful, a member of our team will notify you either via phone, text or email. As you can appreciate we receive many applications on properties and the final decision is determined by the owner of the property. If you are unsuccessful, our office will retain your application on file in the event of the successful applicant not proceeding.